Problem with login/password
Important: Only log in with the e-mail address that you entered when you purchased the subscription. If you enter a different e-mail address, you will receive an error message, e.g. that your password is incorrect. If the problem persists, please call us on +49 761 479240 or send us an e-mail (please have your customer number ready or quote it).
Tip:
If you use several e-mail addresses or change them over time, it can quickly lead to confusion. You can view and note your e-mail address at any time in your profile after logging in.